France Delivery

FRANCE DELIVERY

Our packages are sent by Lettre Suivie, Colissimo, Chronopost via La Poste and DHL Express. We advise you to group your orders so as not to pay multiple shipping costs.

Orders placed before 3 p.m. are prepared and then delivered to carriers by collection the same day, excluding Saturdays, Sundays, public holidays and unforeseen events. Orders placed outside this time frame are dispatched the following day excluding Saturday, Sunday or bank holiday. A tracking number will be sent to you by e-mail, in order to follow the delivery of the order. A delay of 24 hours may be necessary before it is updated.

As soon as a follow-up indicates a status such as "distributed", "delivered", "returned to the mailbox" or "delivered to the guard", no action can then be considered. Steam and Vape undertakes to take the necessary steps with the carrier as long as this status is not validated (complaints, reshipments, etc.). Delivery times are given in working days and as an indication by the various carriers.

AVAILABLE FOR ORDERS UP TO 90€

Lettre Suivie is proposed when your basket contains only items with a thickness lower than 2.5 cm including packaging. Example: 10 ml bottle of e-liquid, coils, spare parts, etc. Tracked letters have a tracking number and are delivered without signature in the mailbox.

order value

Price

Indicative Delivery Time

cart < 59 €

2.40 €

D+2

cart > 59 €

free

D+2

AVAILABLE FOR ORDERS UP TO 150€

Colissimo is offered when your cart only contains items that can be delivered to you without your signature. It has a tracking number and is delivered without signature in mailbox or post office, if the volume of the package is larger than your mailbox.

ORDER VALUE

PRICE

INDICATIVE DELIVERY TIME

Cart < 59 €

3.90 €

D+2

Cart > 59 €

free

D+2

AVAILABLE FOR ALL ORDERS

Colissimo Relay Point has a tracking number and are delivered with signature at a relay point (merchant or post office). It will be given to you only against signature, we recommend this method of delivery for valuable items or if you have difficulty getting delivered to a mailbox.

order value

price

indicative delivery time

cart < 59 €

3.60 €

d+2

cart > 59 €

free

d+2

AVAILABLE FOR ALL ORDERS

Colissimo with signature has a tracking number and are delivered with signature at a relay point (merchant or post office). It will be given to you only against signature, we recommend this method of delivery for valuable items or if you have difficulty getting delivered to a mailbox.

order value

price

indicative delivery time

cart < 59 €

7.90 €

d+2

cart > 90 €

3.90 €

d+2

cart < 150 €

free

d+2

AVAILABLE FOR ALL ORDERS

Chrono Relay has a tracking number and are delivered with signature at a relay point (merchant or post office). It will be given to you only against signature, we recommend this method of delivery for valuable items or if you have difficulty getting delivered to a mailbox.

area

price

indicative delivery time

FRANCE

9.90 €

d+1

CORSE

25.72 €

d+1

AVAILABLE FOR ALL ORDERS

Choose this delivery method if you want to pick up your order directly in store, it's FREE! Your orders are prepared directly on our premises in record time!

You will be notified by e-mail of the availability of your order.

Order withdrawals are possible during the opening days of our store from 10:00 a.m. to 7:00 p.m. from Monday to Saturday.