AIO & BILLET BOX CORNER
NET CORNER
E-LIQUIDS
D.I.Y.
MODS
ATOMIZERS
COILS & BUILDING SUPPLIES
ACCESSORIES
OVERSEAS DROM-COM
Our parcels are sent by Lettre Suivie, Colissimo via La Poste and DHL Express. We advise you to consolidate your orders so as not to pay multiple shipping costs.
Orders placed before 3 p.m. are prepared and then delivered to carriers by collection the same day, excluding Saturdays, Sundays, public holidays and unforeseen events. Orders placed outside this time frame are dispatched the following day excluding Saturday, Sunday or bank holiday. A tracking number will be sent to you by e-mail, in order to follow the delivery of the order. A delay of 24 hours may be necessary before it is updated.
As soon as a follow-up indicates a status such as "distributed", "delivered", "returned to the mailbox" or "delivered to the guard", no action can then be considered. Steam and Vape undertakes to take the necessary steps with the carrier as long as this status is not validated (complaints, reshipments, etc.). Delivery times are given in working days and as an indication by the various carriers.
Lettre Suivie is proposed when your cart contains only items with a thickness lower than 2.5 cm including packaging. Example: 10 ml bottle of e-liquid, coils, spare parts, etc. Tracked letters have a tracking number and are delivered without signature in the mailbox.
AREA
Price
indicative delivery time
Guadeloupe, SBH, SXM, Martinique, Guyana, Mayotte and Reunion
3 €
D+7
Colissimo with signature has a tracking number and are delivered with signature at a relay point (merchant or post office). It will be given to you only against signature, we recommend this method of delivery for valuable items or if you have difficulty getting delivered to a mailbox.
AREA
PRICE
indicative delivery time
Guadeloupe, SBH, SXM, Martinique, GuyanA, Mayotte AND REunion
14 €
D+7
NEW CalEdoniA, PolynEsiA, Wallis AND Futuna
21 €
D+10
Not allowed: batteries, battery mods
DHL Express have a tracking number and are delivered to your home. It will be given to you only against signature, we recommend this method of delivery for valuable items or if you have difficulty getting delivered to a mailbox.
AREA
Price
indicative delivery time
Guadeloupe, SBH, SXM, Martinique, GuyanA, Mayotte AND REunion
From 25 €
D+4
NEW CalEdoniA, PolynEsiA, Wallis AND Futuna
From 25 €
D+4
Not allowed: e-liquids, concentrates, bases with picto, batteries and battery mods
OTHER DELIVERY AREA
France Delivery
Metropolitan France, Monaco and Corsica
Europe Delivery
Intra-community Space
World Delivery
Rest of the world - Europe outside the intra-community zone