RESTE DU MONDE, EUROPE HORS ZONE INTRACOMMUNAUTAIRE

Our parcels are sent by Colissimo via La Poste and DHL Express. We advise you to consolidate your orders so as not to pay multiple shipping costs.

Orders placed before 3 p.m. are prepared and then delivered to carriers by collection the same day, excluding Saturdays, Sundays, public holidays and unforeseen events. Orders placed outside this time frame are dispatched the following day excluding Saturday, Sunday or bank holiday. A tracking number will be sent to you by e-mail, in order to follow the delivery of the order. A delay of 24 hours may be necessary before it is updated.

As soon as a follow-up indicates a status such as "distributed", "delivered", "returned to the mailbox" or "delivered to the guard", no action can then be considered. Steam and Vape undertakes to take the necessary steps with the carrier as long as this status is not validated (complaints, reshipments, etc.). Delivery times are given in working days and as an indication by the various carriers.

Colissimo avec Steam and Vape
AVAILABLE FOR ALL ORDERS

DHL Express has a tracking number and are delivered to your home. It will be given to you only against signature, we recommend this method of delivery for valuable items or if you have difficulty getting delivered to a mailbox.

The prices are calculated at the delivery stage, they vary according to the "oil adjustments" and the difficulty of access to your delivery address.

AREA

PRICE

INDICATIVE DELIVERY TIME

Some products are not available for the United States

FROM 20 €

D+4

Canada

FROM 20 €

D+4

South Korea

FROM 20 €

D+4

South Africa

FROM 25 €

D+4

AustraliA

FROM 25 €

D+4

japAN

FROM 25 €

D+4

Not allowed : e-liquids, concentrates, bases with pictogram, batteries and battery mods.

Hard to reach areas : +20 €

Colissimo avec Steam and Vape
AVAILABLE FOR ALL ORDERS

DHL Express has a tracking number and are delivered to your home. It will be given to you only against signature, we recommend this method of delivery for valuable items or if you have difficulty getting delivered to a mailbox.

The prices are calculated at the delivery stage, they vary according to the "oil adjustments" and the difficulty of access to your delivery address.

area

Price

indicative delivery time

United Kingdom (Brexit)

from 20 €

D+4

Swiss

from 20 €

D+4

Norway

from 20 €

D+4

Iceland

from 25 €

D+4

Not allowed : e-liquids, concentrates, bases with pictogram, batteries and battery mods.

Hard to reach areas : +20 €

Colissimo avec Steam and Vape
AVAILABLE FOR ORDERS UP TO 59€​

Colissimo has a tracking number and are delivered against signature.

AREA

PRICE

INDICATIVE DELIVERY TIME

Swiss

12.90 €

D+3/6

Norway

15 €

D+4/6

OTHER DELIVERY AREA

Europe Delivery

Intra-community Space

France Delivery

Metropolitan France, Monaco and Corsica

Overseas France Delivery

DROM-COM - overseas departments and regions and overseas collectivities