Europe Delivery

INTRACOMMUNITY SPACE

Our parcels are sent by Colissimo via La Poste and DHL Express. We advise you to consolidate your orders so as not to pay multiple shipping costs.

Orders placed before 3 p.m. are prepared and then delivered to carriers by collection the same day, excluding Saturdays, Sundays, public holidays and unforeseen events. Orders placed outside this time frame are dispatched the following day excluding Saturday, Sunday or bank holiday. A tracking number will be sent to you by e-mail, in order to follow the delivery of the order. A delay of 24 hours may be necessary before it is updated.

As soon as a follow-up indicates a status such as "distributed", "delivered", "returned to the mailbox" or "delivered to the guard", no action can then be considered. Steam and Vape undertakes to take the necessary steps with the carrier as long as this status is not validated (complaints, reshipments, etc.). Delivery times are given in working days and as an indication by the various carriers.

AVAILABLE FOR ALL ORDERS

DHL Express has a tracking number and are delivered to your home. It will be given to you only against signature, we recommend this method of delivery for valuable items or if you have difficulty getting delivered to a mailbox.

The prices are calculated at the delivery stage, they vary according to the "oil adjustments" and the difficulty of access to your delivery address.

AREA

PRICE

INDICATIVE DELIVERY TIME

Germany, Austria, Denmark, Spain, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Czech Republic

from 18 €

d+1

Bulgaria, Cyprus, Croatia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Romania

from 20 €

d+1

Slovakia, Slovenia, Estonia, Sweden

from 19 €

d+1

Not allowed : e-liquids, concentrates, bases with picto, batteries and battery mods

Hard to Reach Areas : +20 €

AVAILABLE FOR ALL ORDERS

Colissimo has a tracking number and are delivered against signature.

area

price

INDICATIVE DELIVERY TIME

Germany, Luxembourg, Netherlands

11.10 €

d+3/6

Austria, Spain, Italy, Portugal, Republic of Ireland

12.90 €

d+4/6

Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Sweden

14.10 €

d+4/6

Bulgaria, Cyprus, Croatia, Finland, Greece, Malta, Romania

16.50 €

d+4/6

BELGIUM NO SHIPPING As a reminder, in Belgium, electronic cigarettes with or without nicotine and refill bottles with or without nicotine are considered products similar to tobacco products.